Volume X, Issue 1/2012

Table of contents

1. Page 7 Lecturer Shpëtim ÇERRI Measuring consumer-based brand equity - evidence from albanian banking sector
2. Page 20 Assistant Professor Mohammed Belal Uddin, Assistant Professor Bilkis Akhter Customer satisfaction in mobile phone services in bangladesh: a survey research
3. Page 37 Professor PhD Tudor NISTORESCU, Lecturer PhD Cătălin Mihail BARBU, PhD Student Valentin STANCIU Profile analysis of the employees of commercial banks in romania
4. Page 53 Lecturer PhD Carmen CÎRSTEA, Professor PhD Dumitru Constantinescu Debating about situational leadership
5. Page 59 Lecturer PhD Mihai Constantin Razvan BARBU, Associate professor PhD Liviu CRACIUN Considerations on managerial ethics in sports organizations
6. Page 69 Lecturer Usman YOUSAF, Lecturer Mohsin ALTAF, Assistant Professor Dr. Mohammad Majid Mehmood BAGRAM, Assistant Professor Haroon HUSSAIN Employing decentring to assess quality of services and its contribution towards satisfaction
7. Page 79 MSc. Alexandra GOGOZAN, Associate Professor PhD Marinela GHEREŞ Csr benchmarking in the romanian business and academic sector of cluj-napoca region
8. Page 98 Assistant Professor Er. Rajesh Kumar MEHTA, RIT, Indore (MP), Reader PhD Dharmendra MEHTA, Reader PhD Naveen K Mehta, MIT, Ujjain (MP) An exploratory study on employee's perception towards lean manufacturing systems
9. Page 105 Lecturer PhD Corina POP SITAR The strategic role of purchasing management in the knowledge based society
10. Page 117 Deputy Registrar Academics Jawwad AHMAD, PhD Scholar Mazhar HUSSAIN, PhD Student Amer RAJPUT Prognosticators of job satisfaction for faculty in universities
11. Page 125 PhD candidate Roxana DUMITRIU The role of branding in marketing strategy
12. Page 133 Ph D Student Loredana HOBEANU VĂCĂRESCU Perspectives on professional performance growth in the field of economics in the higher education institutions
13. Page 153 Assistant PhD Student Oana POPA Corporate social responsibility- a new
14. Page 165 PhD Candidate Laurentiu BARCAN Change management in national security institutions
15. Page 183 MBA Student Maryam REHMAN, Lecturer Bilal AFSAR Relationship among corporate image, intangible perceived quality, choosing, habit and customer loyalty